Overstreet, White & Dunegan, Ltd.

Debbi Marks a year ago

Mariana was top notch! I had a scaling done on my upper teeth and cleaning on my lower teeth! Very, very professional and for the first time I had no pain after the Novocain wore off!! I will request her for my next appointment! 10 star service! Thx !

Cherie Lee a year ago

Dr. White & staff are amazing. They make me feel comfortable. They take the time to clearly explain whats going on & how to care for my treatments. I appreciate the care I am given.

Chelsie Taliaferro a year ago

My initial experience at the office was unsettling. Being greeted with "last name and Date of Birth" instead of a simple "hello" felt impersonal and unfortunately foreshadowed the rest of my visit. While I found Dr. Lyons to be excellent, providing clear explanations and treatment options, the checkout process was deeply concerning. I went to check out and was immediately hit with the payment options for the surgery – either the full amount with a 5% discount or 30% down – with the assurance that my insurance would be billed afterward, and I would be refunded any overpayment. I also had to specifically inquire about whether my insurance would even be billed and why they hadn't taken steps to contact my insurance to determine my actual financial responsibilities. As a healthcare administrator familiar with medical billing best practices, I was immediately concerned by the lack of prior insurance authorization. Charging patients based on their fee schedule before determining insurance obligations is not standard procedure and felt potentially misleading. When I inquired about this, I was told they would "see what happens" with my insurance and either issue a refund or a bill. This a

Cary Edited 10 months ago

Visit:Compliment for this office & their staff but highlighting Dental Assistant Ms Gillian, personable & efficient! Also appreciate the front desk dental employee explaining & giving me print out of my future dental treatments & my next appt. Lovely decor in this Richmond, VA office! Visit: Thank you Front Desk Reception, Taylor (Dental Assistant), & Dr Ben Overstreet, DDS Periodontist for your professionalism, diligence & wonderful patient services, Periodontal work & knowledge & Expertise! Most importantly, YOU ALL CARE!

Reilly Egan 3 years ago

I had my wisdom teeth as well as a tooth extracted by Dr Richardson a couple years ago. I woke up during the surgery feeling all of the pain of my teeth being extracted because the anesthesia was not properly monitored. I also had purple marks all around the roof of my mouth and gums because the suction was left on my gums for too long resulting in pain and bruising for weeks after the surgery. I remember the surgery and pain as I was awake for the majority of it with a cloth over my eyes preventing the doctors from checking that I was awake.This was a very traumatic experience and I would not recommend this practice to anyone.